Returns

Fellow musicians, if you purchase a product from The Reed Shop and have any questions or concerns, please reach out using our contact page, we are happy to help you.

If you would like to return an item, a request must be made to The Reed Shop within 14 calendar days of an item being delivered.  Due to the very personal nature of our products and for the health and safety of all our customers, your item must be unopened in order to qualify for a refund.  All refunds will be remitted pending inspection upon the return of the item and will be for the original purchase price only, excluding all promotions, shipping & transaction costs. To start a return, contact The Reed Shop via our contact page to start your return.